Privacy Policy

Privacy Notice

Some of the personal information we hold about you may be sensitive personal data within the meaning the Data Protection Act 1998 - for example, your name, address and email etc. We will not use sensitive personal data about you other than for the specific purpose for which it has been provided to us.

Collection of Information

We may collect personal information about you from a number of sources, including:-
From you when you agree to take a service from us in which case this may include your contact details, payment method and bank details;
From you when you contact us with an enquiry or in response to a communication from us.

Use of Information

We will use personal information about you for a number of purposes, including:-
•To contact you via sources such as email, telephone, or letter. This would be with information about services or products, special offers and promotions.
•To help us to administer accounts, services and products which we offer;
•To help detect a fraud or loss;
Information we hold about you will help us to make sure that we contact you about things likely to be of relevance and interest to you.
In some circumstances, we reserve the right to conduct certain credit checks with licensed credit reference agencies when you apply to take a service or product. If this is applicable then it will be stated in our terms and conditions of business.

Disclosure of Information

Other companies in our Group may use personal information for any of the purposes set out above. This is limited to companies under common control to us. At the present time there are no other such Companies.
We do not sell, rent or lease mailing lists to third parties for their marketing purposes. Where we have told you in advance, we may disclose certain information to third parties such as the Police or the Inland Revenue.

Protection of Information

We maintain strict security measures in order to protect personal information. This includes following certain procedures, for example to check your identity when you telephone us, encrypting data on our websites and in order to ensure compliance with all applicable legal requirements.
If you communicate with us via the internet then we may occasionally use email to contact you about our services and products. When you first provide personal information to our website we will normally give you the opportunity to indicate whether you would prefer us not to contact you in this way However, you can always send us an email at any time to change your preferences.

Monitoring Of Calls

We may monitor and record communications we receive. This may be done to improve the service which we provide, to ensure compliance with our practices and procedures and where, for example, a contract is entered into by that means, to provide evidence of the transaction.

Further Information

If you would like any further information or have any comments on our Privacy Policy then please send us an email. We may amend this Policy from time to time in which case the amended version will be published on our website and a copy may be obtained by writing to us.

This Policy applies to personal information held about individuals. Generally, it does not apply to information we hold about companies and other organisations.

 

Cookies Policy

Most websites use cookies in order to improve the user experience by enabling that website to 'remember' you, either for the duration of your visit using a 'session cookie' or for repeat visits using a 'persistent cookie'. Cookies are small data files that are used as unique identifiers. They are sent from the website's servers to your computer or mobile phone and stored on your device, and may then be sent back to our website's servers with updated data as you browse the website. Cookies are used to record information about your preferences as you browse our website, which allows us to improve your experience by tailoring the website accordingly. Cookies can also be used to identify you every time you revisit our website. A session cookie will expire at the end of your browsing session once you close your web browser. Persistent cookies on the other hand have a set expiry date and will be stored on your computer until either this date is reached, or you delete your cookies using your browser settings.

This site uses some or all of the following cookies:

Session Cookie:

This website may use a session cookie to maintain information about each visit to the website and enable core site functionality. This cookie does not contain any personal information, and only lasts for the duration of your visit, being deleted as soon as you close your web browser.

If you don't want to receive cookies, it is possible to modify your browser so that it notifies you when cookies are sent to it, or you can refuse cookies altogether. You can also delete cookies that have already been set.
If you wish to restrict or block web browser cookies which are set on your device, you can do this through your browser settings (the help function within your browser should tell you how). Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of desktop browsers.
By continuing to use this website without making any such modifications to your browser, we will assume an implied acceptance of their use.